Case Studies
Owners who stopped losing members quietly.
Real names. Real numbers. First 90 days.
HW
Hannah Walsh
Northside Strength & Conditioning · Leeds · 180 members
"Eleven names came up the first morning. Six I hadn't noticed had gone quiet. Four rebooked the same week - paid for the year."
19
members saved / 60d
£14,800
rescued / month
27%
fewer cancels
DM
Dean Mwangi
Iron Lab MMA · Manchester · 240 members
"Coaches teach ten classes a day - no time to track who's missing. Incub-8 hands them the list at 6am. By 9am we've saved two memberships."
32
saved / 90d
£21,400
rescued / month
8 hrs
saved / coach / wk
AK
Alana Kerr
Coastline Pilates · Gold Coast · 310 members
"Pilates is brutal for post-holiday ghosting. Now I get a heads-up six weeks before the cancel email - and most still come back."
24
saved / 70d
A$18,200
rescued / month
31%
fewer cancels
JR
Jamie Roberts
Roberts Boxing Club · Cardiff · 120 members
"I'm a one-man band. Incub-8 doesn't ask me to do more - it tells me the smallest thing today that actually matters."
11
saved / 45d
£6,900
rescued / month
9 min
to clear list