Five steps between quiet and saved.
We watch the floor. You make the call. Members stay.
We listen
Every check-in, no-show and late-cancel flows in from your kiosk and booking software automatically.
We read the signals
Each member gets a daily 0-100 risk score with a plain-English reason. We spot the drift 6-12 weeks before a typical cancel.
Priya was a 4×/week regular. The last fortnight she's booked twice, shown up zero times, and hasn't reopened the app. Classic pattern - three weeks from a quiet cancellation.
We rank your day
5-15 names every morning, grouped Walking / Slipping / Watching. No dashboards, no spreadsheet audits.
We draft the message
AI writes the text in your gym's voice using their coach, last class and training history. Tap to tweak, tap to send.
“Hey Priya - coach Em here. Realised we haven't seen you since the bank holiday. Saved you a spot in Wednesday's 7am - same crew you usually train with. Want it? 💪”
You stack the saves
Replies land in one shared inbox. Every save logged against recovered revenue.